One call begins the process.

Call:
Ann Arbor, Flint, Dearborn – 734-936-8660
Health System – 734-763-5409

A faculty or staff member experiencing a financial emergency hardship should contact FASAP at 734-936-8660 or UMHS EAP at 734-763-5409. A counselor will ask questions by phone or email to ensure the situation meets basic eligibility criteria.

FASAP/UMHS EAP counselors will refer applicants to community resources whenever possible for assistance or when longer term help or debt management may be appropriate.

The counselor may recommend that an application be made for assistance through the Hardship Fund.
After that, the following steps are taken:

1. Applicant completes an Emergency Hardship Fund application and meets with a FASAP/UMHS EAP counselor to review the application.
   
   
2. Application is reviewed and approval or denial made by the Hardship Fund Review Committee.
   
   
3. FASAP counselor notifies applicant of the Review Committee’s decision.
   
   
4. If approved, payment is made directly to the vendor or creditor to which the applicant has a financial obligation.

back to top